Privacy Policy

1. Information we collect

Authentication providers

You sign in with a third-party provider. When you use Google or Apple sign-in, we receive your name, email address, and (if available) a profile photo from that provider. We do not receive your password.

Phone number

We verify a phone number by sending a one-time code over SMS. We store a one-way, irreversible fingerprint of the number to ensure each person has one account and to support safety; we do not retain the raw phone number after verification.

Profile information

A profile photo you upload, and optional details you choose to add - a short bio, age, gender identity, and interest tags. Gender identity is sensitive; see "Sensitive information" below.

User-uploaded content

Photos you upload and messages you send in event group chats. This content may be reviewed by automated tools and our team - for example, when it is reported - and removed if it breaks our rules.

Event participation data

Events you create, join, or request; your attendance, ratings you give and receive, and reliability signals (such as cancellations or no-shows).

Approximate and location-related data

The neighborhood/area you set for an event and, with your permission, your device's location to show nearby meetups. A neighborhood is shown publicly on listings; an event's exact address is revealed only to confirmed attendees.

Moderation and reporting information

Reports you submit or that are submitted about you, and the limited content needed to review them (for example, the reported message or photo). We use automated tools to help screen listings and reported content.

Device and usage data

Push-notification tokens and basic technical and usage data needed to operate, secure, and improve the service.

2. Sensitive information

If you choose to share a gender identity, you give us your explicit consent to process this information. It is optional and you can change or remove it at any time. It is shown only to people you have confirmed an event with (co-attendees) - never shown publicly, indexed, or used for advertising.

3. How we use your information

• Provide the service - create your profile, run discovery and sign-ups, power group chat, and send transactional notifications such as event reminders and account actions.
• Keep the community safe - verify phone numbers, screen event listings and reported content, and enforce our community rules.
• Improve and secure the platform, and comply with legal obligations.

4. How we share your information

• Service providers - Amazon Web Services (hosting, plus AI services used for content moderation and photo screening), Google and Apple (sign-in), and SMS/push-notification providers. They process data on our behalf under contract.
• Other users - your first name, profile photo, and the limited signals above are visible to people you join events with. Your neighborhood is shown publicly on listings you host; your exact address is shared only with confirmed attendees.
• Legal and safety - we may disclose information if required by law or to protect the rights, safety, and security of our users or the public.

We do not sell your personal information.

5. International data transfers

We operate in Canada and the United States, and our service providers (including AWS) may process your information in data centers located in the United States. Where personal information is transferred across borders, we take steps to ensure it receives a comparable level of protection.

6. Data retention

We keep your account information while your account is active. Group-chat messages are retained with event history unless account deletion, moderation or safety handling, legal requirements, or operational cleanup applies. Reports and safety records may be kept longer where needed to keep the community safe or to meet legal requirements.

7. Account deletion

You can request account deletion from Account settings. Deletion begins a short grace period during which you can cancel simply by signing back in. After the grace period, we delete or irreversibly anonymize your personal information - including your profile and the link between you and your verified phone number - keeping only limited, de-identified records where required for legal or safety reasons.

8. Your choices and rights

You can view and edit your profile in the app and manage which push notification categories you receive. Depending on where you live, you may have rights to access, correct, or delete your personal information - contact us to exercise them.

9. Security

We protect your information using encryption in transit and at rest, access controls, and security monitoring. No method of transmission or storage is completely secure, but we work to safeguard your data.

10. Children

Valentree is for adults 18 and older. If we learn we have collected information from someone under 18, we will delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will update the "Last updated" date above and, for material changes, provide notice in the app.

12. Contact us

Questions about this policy or your information? Email moderation@valentree.com.